Shipping policy
GENERAL PRICES & DELIVERY WINDOWS
|
|
Order Before |
Arrive* |
Cost |
|---|---|---|---|
|
Click & Collect (In-Store Pick Up) |
2 hours before selected store closing time |
Pick up in-store |
FREE For all orders |
|
Express Post |
Anytime (For addresses in the Express Post Network) |
1-3 business days after dispatch |
FREE For orders over $160 $15 For orders under $160 |
|
Standard Post |
Anytime |
Up to 6 business days after dispatch |
$10 |
*Shipping timeframes are estimates only, and may vary based on the dispatch and/or delivery state, shipping partner, and other influences outside Perfect Stranger’s control.
For Standard and Express Shipping orders, you may receive your order in multiple shipments. Orders will be dispatched the same or next day of your order being placed. To track your order, you will receive a Shipping Confirmation email containing the tracking number.
If you have issues with your order, please contact our friendly Help Team as soon as possible, and they will be able to advise.
All parcels dispatched from Perfect Stranger with Australia Post are safe drop. If you wish to require a signature or parcel locker drop off you can do this on the AusPost website via your tracking link email.
If you choose to change the delivery instructions (e.g. to Safe Drop or Parcel Locker Delivery), Perfect Stranger is no longer liable for the safe delivery of your order.
UNCLAIMED PACKAGES
If you provide an incorrect delivery address or the parcel is unclaimed through Australia Post or any of our other shipping providers, the customer is liable to pay for the second delivery.