Shipping

 

 

Order Before

Arrive*

Cost

Click & Collect (In-Store Pick Up)

2 hours before selected store closing time

Pick up in-store

FREE

For all orders

Express Post

Anytime

(For addresses in the Express Post Network)

1-3 business days after dispatch

FREE

For orders over $150

$12

For orders under $150

Standard Post

Anytime

Up to 6 business days after dispatch

$8

For all orders

*Shipping timeframes are estimates only, and may vary based on the dispatch and/or delivery state, shipping partner, and other influences outside Perfect Stranger’s control.

Christmas Delivery Times

Christmas delivery cut-off dates within Australia (except WA, TAS and NT)

Standard: 17 December 2024

Express: 20 December 2024

WA, NT & TAS

Standard: 10 December 2024

Express: 17 December 2024

Christmas delivery cut-off dates for overseas (we only offer express shipping for international orders)

New Zealand: 10 December 2024

USA: 13 December 2024

Canada: 10 December 2024

UK: 10 December 2024

Major European Destinations: 10 December 2024

China and most of Asia: 10 December 2024

Other Destinations: 27 November 2024

Standard and Express Shipping Within Australia

For Standard and Express Shipping orders, you may receive your order in multiple shipments. Orders will be dispatched the same or next day of your order being placed. To track your order, you will receive a Shipping Confirmation email containing the tracking number.

If you have issues with your order, please contact our friendly Help Team as soon as possible, and they will be able to advise.

Shipping Outside of Australia

International shipping rates do not include any customs charges or taxes that may incur during shipping. Perfect Stranger is not held responsible for any additional charges on your order, nor can we accept a return of the order in this case.

Please note, due to a current union strike at Canada Post, we cannot ship orders to Canada. Please reach out to our help team on live chat or via email for more information.

Country/Continent: New Zealand
Shipping Time Frame: 5-10 business days
Cost:
- AUD$5 for orders over $100
- AUD$10 for orders under $100

Country/Continent: Asia
Shipping Time Frame: For specific country estimates, please click here.
Cost: AUD$30 for all orders

Country/Continent: US & Canada
Shipping Time Frame: 9-15 business days
Cost: AUD$25 for all orders

Country/Continent: England, Scotland, Wales and Northern Ireland
Shipping Time Frame: 10-18 business days
Cost: AUD$35 for all orders

Country/Continent: Europe
Shipping Time Frame: For specific country estimates, please click here.
Cost: AUD$40 for all orders

Country/Continent: Rest of the world
Shipping Time Frame: For specific country estimates, please click here.
Cost: AUD$50 for all orders

Other Shipping Policy Matters

All parcels dispatched from Perfect Stranger with Australia Post are safe drop. If you wish to require a signature or parcel locker drop off you can do this on the AusPost website via your tracking link email.

If you choose to change the delivery instructions (e.g. to Safe Drop or Parcel Locker Delivery), Perfect Stranger is no longer liable for the safe delivery of your order.

UNCLAIMED PACKAGES

If you provide an incorrect delivery address or the parcel is unclaimed through Australia Post or any of our other shipping providers, the customer is liable to pay for the second delivery.